This section outlines Swan Pilates & Dance’s dedication to privacy, explaining how we collect, use, and safeguard your personal information to ensure a trusted and secure experience.
At Swan Pilates & Dance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update this policy from time to time. The most current version will always be available on our website or by request.
How does Swan Pilates & Dance protect my data?
Find clear answers about how we collect, use and safeguard your personal information.
What personal information do you collect?
We collect only necessary data such as contact details to provide our services. We may collect and process the following information:
- Personal identification details: name, phone number, email address, home address
- Health and medical information: relevant physical or medical conditions that may affect participation in classes (as provided by you)
- Payment and booking details: class attendance records, invoices, and payment history
- Emergency contact information
- Photos or videos (only with explicit consent)
How is my data used?
Your data helps us manage bookings, communicate updates, and improve your experience. We collect and use your data for the following purposes:
- To comply with legal and insurance obligations
- To provide and manage your class bookings
- To ensure your safety and adapt exercises as needed
- To communicate important updates about classes
- To process payments and manage accounts
Do you share my information with third parties?
We do not sell or share your data with third parties for marketing purposes. We may share your information only when:
- Necessary to process payments or comply with tax/insurance obligations
- Required by law or for safeguarding
- Needed for emergency medical care
How can I update or delete my personal data?
You can contact us anytime to modify or remove your information from our records.
Understand Our Privacy Practices
Data Collection
Learn how we gather information to improve your experience securely.
We collect data in the following ways:
- When you fill out a registration or health form
- When you book or attend a class or event
- When you contact us by email, phone, or via social media
Data Usage
Discover how your information helps us provide better services.
We store your information securely using password-protected systems and locked storage (for any paper forms). Only authorised personnel have access.
We keep your data:
- For up to 7 years after your last class, as required for insurance purposes
- Health forms: securely destroyed when no longer needed
Your Rights
Understand your privacy rights and how to control your data.
You have the right to:
- Access a copy of your personal data
- Correct inaccurate information
- Request deletion of your data (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
For any questions about how your data is handled, you can contact us using the form below or via the methods listed:
Email: alison@swanpilates.uk
Phone: 07466 577690